We currently offer standard ground shipping via UPS for a flat fee of $20 within the USA. Once an order has been shipped you will receive an shipping notification email that will contain a tracking number pertinent to your order. Please be advised that we DO NOT ship to P.O. Boxes.
As a manufacturer of custom products, we do not stock any finished products. All materials are cut to size, based on specific customer’s orders. This assures you of fresh material on every order.
Swag Paper does NOT offer refunds or accept returns on any regular, custom or swatch orders. We are happy to offer an exchange for any incorrect or damaged items within 14 days of the date of receipt. Items must be returned unused and in the original box it was shipped in. We refer to 'unused' as panels that have not been peeled from the back release liner. If panels are peeled from the release liner they become final sale without negotiation. We require that you contact us at firstname.lastname@example.org for a return authorization number prior to sending your shipment back for exchange. If you have any questions about our return policy, please do not hesitate to contact us!